Opening General Session

Pam Krivda

The Open Secret of the Demographic World 

Saturday, April 6, 2019 | 10:00 am – 11:30 am  | Speaker: Ken Gronbach

Ken Gronbach is a demographer, futurist and author who writes about how countries’ age curves interact to create opportunities and challenges today and in the future. This presentation, “Simple Math: The Open Secret of the Demographic World” explores how waves of generations redetermine our fortunes and futures. Gronbach determined the complex ways that America’s Baby Boomers, Generation X, Generation Y — and other generations in other countries — interact to shape the world’s societies. He also talked about what the future will bring for people, profits and the planet.

Randy DisharoonLeaders Are Not Born. They Are Built

Saturday, April 6, 2019  | 2:30 pm – 4:00 pm | Speaker: Randy Disharoon

General Patton declared, “Lead me, follow me, or get out of my way!” Designed for company executives and sales/branch managers, this highly interactive course introduces the four phases of leadership development – Build Within, Build Around, Build Up and Build Out. Participants will leave empowered to communicate a compelling vision, create a high-performance culture, and sustain the winning pace.

Sarah LebensHow Women Will Boost Your Bottom Line

Sunday, April 7, 2019 | 10:00 am – 11:30 am | Speaker: Sara Lebens

It doesn’t just make good common sense, it makes the best business sense to hire, retain, and develop more women in the workplace. Companies with more women in mid-level and leadership roles make more money, reduce turnover, and appeal to the consumer buying power of women as they reflect 80 percent of the purchasing decisions. The business case is undeniable and iron clad…women will get you results! But, HOW do you tap into this invaluable resource and catapult your company to the next level? Learn the most effective strategies to recruit, retain, and develop your top female talent from a global HR expert. Diversity and inclusion is not just a buzz word, it is the secret to success.

Members’ Luncheon, Keynote & Carver Award

Mike StaverHow to Stay Calm Under Pressure

Sunday, April 7, 2019 | 12:00 pm – 2:00 pm | Speaker: Mike Staver

It’s not about stress management. It’s not about changing your circumstances. That will only change the scenery. Today, more than ever, you are being asked to do more and more. What it gets down to is how you choose to invest energy. It’s not the hours you work, it’s the value you get from the work you do. Do not, under any circumstances, let someone convince you that it is an easy process – but it is simple. In this session, participants will learn what it takes to stay calm and focused even if they don’t like the circumstances.

Participants will learn:

  • What drives your choices
  • Why distress has the effect it has
  • Why the things that happen to you, while challenging at times, are not the problem
  • The steps to staying calm and productive
  • The thought processes that cause some to thrive and others to collapse

Distribution Workshop                                                 

Dirk BeveridgeINNOVATE! How to Create Relevancy in the Age of Rapid Change

Sunday, April 7, 2019 | 2:30 pm – 5:00 pm | Speaker: Dirk Beveridge 

Most companies agree that they must reinvent their business before someone else does. But as you continue to operate the business for today, how can you unleash the spirit of innovation to build a relevant, stronger, and more profitable future? In this interactive workshop, you will explore The Innovative Business™ framework that provides a practical model for creating transformative and innovative change. In this research-based and passionate presentation, Dirk will detail:

  • How all innovation begins by envisioning a future reality
  • How to create a culture of innovation
  • How to put an obsession with the customer at the core of your value proposition
  • How to rethink your business model
  • How leaders can tap a fury of the status quo to lead change, transformation, and innovation

NAHAD Business Meeting & General Session                                               

Denise KeatingThe Amazon Effect

Monday, April 8, 2019 | 10:00 am – 12:00 pm | Speaker: Denise Keating

Amazon has dramatically changed the way we shop since the company launched in 1994. Customers want the same experience of frictionless shopping with close to immediate results whether they are online or in-store. This session will look at the Amazon Effect and offer insights on how and why disruptors are targeting traditional channels. Denise Keating, CEO of DATAgility, will identify the impact of the Amazon Effect and provide lessons that can be leveraged by distributors and manufacturers, so the industry can adapt and thrive in the age of disruption to remain the channel of first choice for their customers. You’ll gain insight on what you need to do to remain relevant during this digital transformation.

UID Sessions (choose one):

Pam KrivdaDealing with Difficult HR Decisions

Monday, April 8, 2019 | 1:30 pm – 3:00 pm | Speaker: Pam Krivda

This session will tackle three tough, practical situations for employers: safely terminating employees; managing difficult employees; and three agreements that employers will find very useful. In the session, we will talk through some very practical ways to handle difficult personality types that seem to show up in every workplace. We will also go through the practicalities of terminating employees without inviting litigation – or, at least, being very ready to defend the company. Finally, we will cover three types of agreements (and important language and other considerations for each) that protect employers.                            

Joe EllersNew Processes of Distribution Sales Management

Monday, April 8, 2019 | 1:30 pm – 3:00 pm | Speaker: Joe Ellers

For years, both sales management and sales have been presented as "art forms."  The underlying assumption was that you were either a "born" salesperson/manager – or you weren't. Today, we recognize that there are many specific processes used by the most successful companies and that they can be learned and used in any organization. This program provided a "soup to nuts" look at sales management from the process side. Beginning with crafting a sales plan, the course rapidly moved through all of the major elements of sales management, including: how to hire salespeople, how to compensate them, a structured approach to sales.

Members who attend this session will learn:  

  1. A formal planning process that (quickly) puts together sales plans that drive the "right" activity
  2. A streamlined reporting approach that gives the manager what they (really) need and eliminates wasted time for the salesperson
  3. More control of every part of the plan, process and team with a minimal time investment


"This year's NAHAD conference showed me, once again, what great value can be attained from attending and getting involved. The networking is unsurpassed, as well as the great speakers NAHAD offers. Our company will continue to e a part of this great organization and conference."

NAHAD Distributor Member and 2019 Attendee