Job Task Description

Branch Management


Possible titles include:
Branch Manager, Operations Manager, VP of Sales, Key Account Administrator, Region Manager, etc.

  • Direct the day-to-day operations of the branch; coordinates sales distribution by establishing sales territories, quota and goals; supervises and directs training programs for all staff.
  • Analyzes sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of
  • Communicates with corporate office to achieve branch’s goals. Has full profit and loss
  • Plans and develops sales strategies and goals and oversees administrative and operational issues at a branch level.
  • Assists with outside/field sales calls including establishing sales quotes and initiative.
  • Handles/assists with customer service problems and concerns, including various administrative problems.
  • Coordinates training and branch sales meetings.
  • Review weekly sales reports to monitor employee sales calls, mileage and expenses.
  • Assures that new employees are trained as necessary for tasks to be performed.
  • Interprets company policies to employees and enforces safety regulations.
  • Stays abreast of changes in working condition or new technology that could increase the safety and efficiency of the branch employees.
  • Organizes and maintains an accurate record keeping process for branch operations.
  • Develops staff’s skills through training; supervises training initiatives in branch as directed by the corporate office.
  • Ensures that all employees provide a level of customer service that routinely exceeds the expectations of
    the customer.
  • Makes recommendations to management concerning staffing decisions and procedural changes.
  • Work with all departments involved to facilitate communication and problem resolution to meet deadlines
    as needed and required to accomplish corporate goals and objectives.
  • Provides day-to-day management of the business ensuring operations in accordance with company
    policies and procedures.
  • Promotes adherence to safety policies and procedures.
  • Initiates hiring and termination decisions.
  • Provides timely and accurate probationary and annual employee reviews.
  • Reports to corporate on action items, sales activities, target accounts, personnel issues and reviews and
    other reports as required.
  • Recommends improvement to the systems.
  • Maintains strong relationships with suppliers and their representatives.
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