Job Task Description

Possible titles include:
Branch Manager, Operations Manager, VP of Sales, Key Account Administrator, Region Manager, etc.

• Direct the day-to-day operations of the branch; coordinates sales distribution by establishing sales territories, quota and goals; supervises and directs training programs for all staff.
• Analyzes sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of
  customers.
• Communicates with corporate office to achieve branch’s goals. Has full profit and loss
  responsibility.
• Plans and develops sales strategies and goals and oversees administrative and operational issues at a branch level.
• Assists with outside/field sales calls including establishing sales quotes and initiative.
• Handles/assists with customer service problems and concerns, including various administrative problems.
• Coordinates training and branch sales meetings.
• Review weekly sales reports to monitor employee sales calls, mileage and expenses.
• Assures that new employees are trained as necessary for tasks to be performed.
• Interprets company policies to employees and enforces safety regulations.
• Stays abreast of changes in working condition or new technology that could increase the safety and efficiency of the branch employees.
• Organizes and maintains an accurate record keeping process for branch operations.
• Develops staff’s skills through training; supervises training initiatives in branch as directed by the corporate office.
• Ensures that all employees provide a level of customer service that routinely exceeds the expectations of
  the customer.
• Makes recommendations to management concerning staffing decisions and procedural changes.
• Work with all departments involved to facilitate communication and problem resolution to meet deadlines
  as needed and required to accomplish corporate goals and objectives.
• Provides day-to-day management of the business ensuring operations in accordance with company
  policies and procedures.
• Promotes adherence to safety policies and procedures.
• Initiates hiring and termination decisions.
• Provides timely and accurate probationary and annual employee reviews.
• Reports to corporate on action items, sales activities, target accounts, personnel issues and reviews and
  other reports as required.
• Recommends improvement to the systems.
• Maintains strong relationships with suppliers and their representatives.