Events

Presenter: Paul Reilly, CSP, Author

Price objections were the spark that ignited the Value-Added Selling revolution. Even though price objections remain the number one objection salespeople encounter daily, salespeople are woefully unprepared to deal with them. This results in price-sensitive customers out-negotiating salespeople. You win price wars one price battle at a time. Gain knowledge and confidence in the key concepts below by attending this must see presentation. -Introduction to Crush Price Objections -Realities of price resistance that shape the price-sensitive landscape -The latest research on price shoppers -Three ways to prevent price objections -Crafting your response to price objections

Presenter: Brent Lilly, PT Coupling, Vice President- Sales & Marketing

When a customer contacts you to let you know that something has gone wrong, it is extremely important to handle these situations the correct way. The situation may be a very simple to manage failure … (with an assembly replacement resolution) ranging all of the way to the type of failure in which personal injury(ies) occurred, damage to property occurred lost production/downtime by the customer occurred, environmental impacting spills occurred, … a whole host of potential situations leading to litigation and significant $ at risk.

Panel of Experts moderated by Ali Kirtley, Marketing Director at PT Coupling

‎Panelists will dive into the key factors that propelled ‎them to start their ERP expeditions. The ‎discussion will focus on the specific reasons each panelist ‎decided to go down this route and ‎touch on some strategies they employed to adapt to the challenges and transformations ‎‎encountered along the way. They will also touch on the objectives guiding this initiative. Panelists ‎will offer their insights to smooth the way for those thinking of initiating their own ERP journey so ‎they can do so with ‎precision and purpose.‎

Presenter: Jonathan McLean, Division Manager – Accessories, Hydac USA

We will introduce different line routing methods used for Hydraulics on Mobile Equipment. We will cover both tube and hoses. We’ll discuss fixing/Clamping verses guiding. And when replacing lines why it’s important to replace with the clamps and guides and in some cases make improvements.

George Fuchs, Director, Regulatory Affairs, National Association of Printing Ink Manufacturers ‎(NAPIM)

‎The use of PFAS has now become a major focus for regulatory authorities worldwide with the EU, EPA, and individual States proposing and passing legislative and regulatory restrictions placing limits on all uses of more than 10,000 per- and polyfluoroalkyl substances.

Frank Caprio, Corporate Trainer and Major Market Specialist, Hose Master

This webinar provides recommendations for proper inspection, handling, and storage of flexible hose assemblies to improve safety and maximize the service life of the assembly. A checklist of inspection items is provided to ensure hose assemblies are fit for service.

Presenter: Sam Richter, founder and CEO of SBR Worldwide/Know More

Artificial intelligence (AI) and machine learning are nothing new. However, with the introduction of Generative AI programs like ChatGPT, Claude, Llama, and other large language models, for the first time in history, everyone has equal access to the knowledge and advanced technology that will transform business, communications, jobs, and everyday lives.

Moderator: Lydia Rice, TIPCO Technologies; Panelists: Brett Powell, Midland Industries, Bill Rosado, Aldrich Web Solutions, Ben Stump, Unilog Corporation

Join NAHAD’s leading experts in eCommerce for a dynamic discussion that explores your organization’s eCommerce journey. This session brings together manufacturers and distributors at various stages of eCommerce implementation and utilization. Our goal is to demonstrate the benefits of eCommerce across all levels of digital transformation, providing valuable insights and strategies tailored to enhance your organization’s performance, no matter where you are in the process.

Presenter: Claudia St. John, Founder and CEO of The Workplace Advisors, Keynote Speaker, Author

Labor market disruption is affecting the ability of businesses to attract, retain, and develop a skilled and adaptable workforce. So, what’s the answer? In this compelling presentation, Claudia St. John reveals how to disruption-proof your talent strategy by embracing a long-term outlook.

Presenter: Jason Bader, principal of The Distribution Team

Are you an effective relationship builder? Building trust, through effective communication, is the foundation for effective relationships both inside and outside the workplace. But, it isn’t always easy. In this session, we will identify some of the most common barrier to communication, and see how both verbal and non-verbal behavior can speak volumes. We will also spend time analyzing the different generations in the workplace, learn some of the reasons they behave a certain way, and ultimately determine how to best work with each group. The session is a must for anyone in a leadership or sales position.

Presenters: Mike Mortensen & Andy Christmas

Join Andy Christmas, HSI Committee Chair, and Mike Mortensen, Education Committee Chair in a discussion about the changes to the HSI Membership program beginning January 1, 2025. In this session we explain the ‘why’ of changing HSI Membership to and HSI Designation and review the criteria for your company and branches to earn the HSI Designation.