Session Overview
Hose and industrial distributors operate in an environment shaped by large-ticket transactions, extended credit terms, emergency job-site fulfillment, and multi-branch operations.
While product flow is often optimized, payment flow can remain inconsistent. This session examines operational gaps between shipment, invoice release, credit approval, and payment collection, helping executive leaders improve predictability without increasing administrative overhead.
Key Takeaways
- Closing the gap between shipment and invoice release
- Reducing delays tied to PO mismatches and documentation requirements
- Strengthening credit application and approval workflows
- Improving visibility into receivables and aging trends
- Creating more consistent cash inflows without expanding headcount
About the Speaker
David James is the Director of the Strategic Alliances team at SFP, working closely with associations, member-based organizations, and technology platforms to deliver high impact, revenue-generating payment solutions.
His 
role bridges business development, marketing strategy, and technology integration, with a focus on building scalable programs that reduce processing costs, improve automation, and drive non-dues revenue.
David has helped build and manage over 75 national and regional partnerships with associations, cooperatives, and member-based organizations, supporting every stage of the relationship from initial outreach and onboarding to marketing rollout and long-term growth.