Job Task Description

General Management

11/17/2014

• Responsible for overall success, growth and profitability of the company. With the help of the
  management team, GM will develop and achieve an operating plan to drive growth and profitability.
• Responsible for development and achievement of the annual budget.
• Provide leadership and direct
  management for all operations supervisors and sales associates.
• Develop and implement a sales strategy
  that ensures growth.
• Promote customer satisfaction, commitment to quality, increased sales, high gross
  margins, efficiency, and direct expense control.
• Develop and implement necessary policies and procedures
  to ensure achievement of metrics goals.
• Responsible for recruiting, selecting, and coaching departmental managers and acting as a leader for all
  team members.
• Communicates values, strategies and objectives.
• Plans, monitors and appraises job performance and results; assigns accountabilities; encourages team
  members education and growth.
• Develops and executes strategic plan and budget by studying technological and financial opportunities,
  presenting assumptions, recommending objectives and executing tactics.
• Regularly reports on business strategy and progress toward goals.
• Oversees purchasing, procurement and inventory management to maximize working capital.
• Oversees sales and marketing efforts to ensure maximum sales and gross profit goals are reached.
• Oversees customer support to ensure an excellent customer experience and brand reputation.