NAHAD Webinars


The Education Committee selects webinar topics of interest to both manufacturers and distributors. The current 2024 schedule is below. If you missed one of these live sessions, the chances are good the webinar was recorded. Check out NAHAD’s Webinar Library below the upcoming presentations.4

Upcoming Webinars:

June 2024


June 20, 2024
3:00PM – 4:00PM EDT

Unlocking eCommerce: Educational Insight Panel

Moderator: Lydia Rice, TIPCO Technologies; Panelists: Brett Powell, Midland Industries, Bill Rosado, Aldrich Web Solutions, Ben Stump, Unilog Corporation

Join NAHAD’s leading experts in eCommerce for a dynamic discussion that explores your organization’s eCommerce journey. This session brings together manufacturers and distributors at various stages of eCommerce implementation and utilization. Our goal is to demonstrate the benefits of eCommerce across all levels of digital transformation, providing valuable insights and strategies tailored to enhance your organization’s performance, no matter where you are in the process.

July 2024

July 9, 2024
3:00PM – 4:00PM EDT

UID Year-Round: Future-Ready – Disruption-Proof Your Business for the Workplace of Tomorrow

Presenter: Claudia St. John, Founder and CEO of The Workplace Advisors, Keynote Speaker, Author

Labor market disruption is affecting the ability of businesses to attract, retain, and develop a skilled and adaptable workforce. So, what’s the answer? In this compelling presentation, Claudia St. John reveals how to disruption-proof your talent strategy by embracing a long-term outlook.

This program is ideal for leaders:

  • Navigating the impact of labor market disruption
  • Grappling with worker shortages
  • Developing ways to minimize future workforce risks

The audience will leave with:

  • A new mindset that will help them rethink workforce challenges
  • Insights that will equip them to lead in the workplace of tomorrow
  • Strategies to help their business become an in-demand employer

September 2024

September 4, 2024
3:00PM – 4:00PM EDT

UID Year-Round: Building Trust Through Better Communications

Presenter: Jason Bader, principal of The Distribution Team

Are you an effective relationship builder?  Building trust, through effective communication, is the foundation for effective relationships both inside and outside the workplace.  But, it isn’t always easy.  In this session, we will identify some of the most common barrier to communication, and see how both verbal and non-verbal behavior can speak volumes.  We will also spend time analyzing the different generations in the workplace, learn some of the reasons they behave a certain way, and ultimately determine how to best work with each group. The session is a must for anyone in a leadership or sales position. 

Learning objectives:

  • Identify common barriers to communication
  • Learn effective listening techniques
  • Diffuse conflict using verbal and non-verbal cues
  • Understand how each generations perceives the workplace

November 2024

November 20, 2024
3:00PM – 4:00PM EDT

UID Year-Round: Economic & Labor Update for 2025

Presenter: Alex Chausovsky, Director of Analytics and Consulting, Bundy Group

Join us for a webinar featuring Alex Chausovsky, Director of Analytics and Consulting at Bundy Group. You’ll have the opportunity to engage in and receive personalized insights for your business. This webinar will cover key economic indicators and their impact on your company’s talent strategy, equipping decision makers with practical advice to navigate the evolving business landscape.

NAHAD's Webinar Library

May 2024

May 16, 2024
3:00PM – 4:00PM EDT

UID Year-Round: “Leveraging AI for your Sales Teams”

Presenter: Sam Richter, founder and CEO of SBR Worldwide/Know More

April 2024

April 3, 2024
3:00PM – 4:00PM EDT
Hose Safety Assessments – Safety & Preventative Checklist 
Frank Caprio, Corporate Trainer and Major Market Specialist, Hose Master

This webinar provides recommendations for proper inspection, handling, and storage of flexible hose assemblies to improve safety and maximize the service life of the assembly. A checklist of inspection items is provided to ensure hose assemblies are fit for service.

February 2024
February 1, 2024
2:00PM – 3:00PM EDT
PFAS Update – What You Need to Know
George Fuchs, Director, Regulatory Affairs, National Association of Printing Ink Manufacturers ‎(NAPIM)

The use of PFAS has now become a major focus for regulatory authorities worldwide with the EU, EPA, and individual States proposing and passing legislative and regulatory restrictions placing limits on all uses of more than 10,000 per- and polyfluoroalkyl substances.

The use of PFAS is so widespread that it is becoming increasingly important to that our members “be in the know”.  Actions being taken against the so-called “forever chemicals” could present some real challenges within our industry.

Join us for this informational session with George Fuchs, who has been closely following activity surrounding PFAS for several years.  It will be an opportunity for you to hear the latest updates and NAHAD’s activity/resources on this issue.   

December 2023
December 6, 2023
3:00PM – 4:00PM EST

NAHAD Webinar: Proper Hydraulic Hose Line Routing

Presenter: Jonathan McLean, Division Manager – Accessories, Hydac USA


We will introduce different line routing methods used for Hydraulics on Mobile Equipment. We will cover both tube and hoses. We’ll discuss fixing/Clamping verses guiding. And when replacing lines why it’s important to replace with the clamps and guides and in some cases make improvements.

November 2023
November 28, 2023
3:00PM – 4:00PM EDT

Getting Started with ERP Panel‎ Discussion

Panel of Experts moderated by Ali Kirtley, Marketing Director at PT Coupling ‎


‎Panelists will dive into the key factors that propelled ‎them to start their ERP expeditions. The ‎discussion will focus on the specific reasons each panelist ‎decided to go down this route and ‎touch on some strategies they employed to adapt to the challenges and transformations ‎‎encountered along the way. They will also touch on the objectives guiding this initiative. Panelists ‎will offer their insights to smooth the way for those thinking of initiating their own ERP journey so ‎they can do so with ‎precision and purpose.‎

November 14, 2023
3:00PM – 4:00PM EST

NAHAD Webinar: What To Do Right When Something Goes Wrong

Presenter: Brent Lilly, PT Coupling, Vice President- Sales & Marketing


When a customer contacts you to let you know that something has gone wrong, it is extremely important to handle these situations the correct way. The situation may be a very simple to manage failure … (with an assembly replacement resolution) ranging all of the way to the type of failure in which personal injury(ies) occurred, damage to property occurred lost production/downtime by the customer occurred, environmental impacting spills occurred, … a whole host of potential situations leading to litigation and significant $ at risk.

While these situations can by uncomfortable and/or scary situations, this presentation provides an outline of recommended practices to put into play, when that “call comes in”. At each step of the process, there are descriptions of what to work through, as well as “warnings” as to how it should be handled, with the best means possible, and areas to avoid. As a matter of fact, if handled properly, the outcome can actually cement Supplier/Customer relationships further.

November 8, 2023
3:00PM – 4:00PM EST

UID Year-Round: Crush Price Objections

Presenter: Paul Reilly, CSP, Author


Price objections were the spark that ignited the Value-Added Selling revolution. Even though price objections remain the number one objection salespeople encounter daily, salespeople are woefully unprepared to deal with them. This results in price-sensitive customers out-negotiating salespeople. You win price wars one price battle at a time. Gain knowledge and confidence in the key concepts below by attending this must see presentation. -Introduction to Crush Price Objections -Realities of price resistance that shape the price-sensitive landscape -The latest research on price shoppers -Three ways to prevent price objections -Crafting your response to price objections

September 2023
September 27, 2023
3:00PM – 4:00PM EST

UID Year-Round: The Profound Power of Presence

Presenter: Todd Cohen, CSP, Author, Sales Leader LLC


The sale of “you” begins before the first word is spoken. Your presence is therefore one of the silent sales skills we need to master. During this webinar, you will learn the critical keys to mastering how you communicate through your presence. You don’t want to miss this event; learn how you show up sets the tone for success!

September 14, 2023
2:00PM – 2:45PM EDT

NAHAD Webinar: Hose Failure Analysis

Presenter: Ben Tracey, Fluid Solutions Product Manager, Continental Industrial Solutions ‎AMERICAS ‎


Learn about 6 common failure types of industrial hoses for food and beverage use and how to ‎prevent them. We will go through examples using the S.T.A.M.P.E.D process. ‎

September 12, 2023
2:00PM – 2:45PM EDT

NAHAD Webinar: Safe Sips: Ensuring Food & Beverage Hose Safety

Presenter: Ben Tracey, Fluid Solutions Product Manager, Continental Industrial Solutions AMERICAS ‎


Join hose expert Ben Tracey who will cover these two important topics for anyone in this business: ‎ ‎-‎ Understanding of how to select the correct hoses for your brewery or winery business.‎ ‎-‎ Knowing what to look for to ensure safe hose operations.‎

August 2023
August 9, 2023
12:00PM – 1:00PM EDT

Financial Benchmarking Update

Presenter: Joe Calvello, Senior Analyst of Edgewater Research


Presented by: Joe Calvello, Senior Analyst, Edgewater Research Joe Calvello of Edgewater Research will provide a review of the well-established Annual Financial Benchmarking program, covering several exciting new features.

July 2023
July 26, 2023
3:00PM – 4:00PM EST

UID Year-Round: Account-Based Marketing (ABM) – Accomplishing More With Less

Presenter: Brian Bluff, CEO & Co-Founder of Site-Seeker, Inc.


In uncertain economic times, with high employee turnover rates, and a shortage of talent, marketing has to do more with less. Fortunately, technology has provided us with the tools necessary to meet our lead generation goals. Lead and sales intelligence platforms, AI, Marketing Automation tools, and LinkedIn allow us to precisely target exact companies and people with the right job titles within companies matching our Ideal Customer Profile. This session will outline an approach to Account-Based Marketing that leverages technology to increase the efficiency of lead-generation efforts.

June 2023
June 14, 2023
2:00PM – 4:00PM EDT

AEA Seminar: Session 3: Macroeconomics III: B2B Capex, Inventories, and Investment Considerations

Presenter:‎ Alex Chausovsky, Miller Resource Group


A slowing macro economy is a headwind for investment, affecting everything from capacity planning to ‎capital expenditures and inventory levels. The pandemic-era swings in both supply and demand are ‎calming, but persistent uncertainties – the war in Ukraine, the Fed’s interest rate policy, and the ‎severity and longevity of the economic downturn – all cloud the decision-making process. What does it ‎all mean to the distribution community? In this episode Alex Chausovsky will delve deep into these ‎critical topics. He will discuss the current Capex and inventory landscape, explore what is likely to occur ‎down the road,‎ and provide some sage advice to distributors looking for new insights and ideas to help deal with ‎the uncertainty head on.‎

May 2023
May 10, 2023
2:00PM – 2:45PM EDT

AEA Webinar: Session 2: Macroeconomics II – Commodity and Input Prices

Presenter, Alex Chausovsky, Miller Resource Group


Volatile commodity prices made it difficult for the distribution community to predict input costs and ‎manage budgets since the start of the pandemic. The fallout of this volatility included squeezed ‎margins and pressured profitability for distributors across a spectrum of industries. The slowing ‎macro economy reflects a pivotal change from the aggressive pace of business in 2021 and early 2022, ‎with many commodities declining in price. In this episode, Alex Chausovsky will explore the factors ‎that drive commodity and input prices. He will also discuss the current and likely future trajectory of ‎commodities and other input costs and provide guidance on what distribution leaders need to do now ‎to prepare their business for what’s to come.‎

April 2023
April 29 – May 3, 2023

39th Annual NAHAD Meeting & Convention

Atlantis Paradise Island Resort, Nassau, Bahamas

The 39th Annual NAHAD Meeting & Convention is your opportunity to connect with top ‎decision-makers in the hose and hose accessories distribution industry.

April 13, 2023
2:00PM – 3:00PM EDT

AEA Webinar: Macroeconomics Part 1

Presenter: Alex Chausovsky, Miller Resource Group


The US economy is firmly on the back side of the business cycle. Further deceleration lies ahead, but ‎the severity and longevity of the downturn is uncertain. ‎This first episode will aim to provide practical and actionable advice to distributors to help them stay ‎ahead of the curve on inflation and interest rates.‎

March 2023
March 30, 2023
2:00PM – 3:00PM EDT

‎“How Distributors Can Adopt to the Digital Transformation” Panel‎ Discussion

Panel of Experts moderated by Mike Mortensen – President, CEO – Alaska Rubber Group


Distributors should embrace the power of digital technologies and use them to drive efficiency ‎and productivity. This could include using cloud-based systems, automation, analytics, and other ‎digital tools to streamline operations and improve performance. ‎

March 13 – 16, 2023

University of Innovative Distribution (UID) 2023

Registration is Open

Indianapolis, IN

The University of Innovative Distribution is a concentrated educational program focused on the unique needs of the wholesale distribution industry.

December 2022
December 14, 2022
3:00PM – 3:30PM

AEA Webinar Series: Winning the War for Talent

Presenter: Alex Chausovsky, Miller Resource Group


The war for talent is escalating. Some organizations are ill-prepared to handle the challenges of an increasingly complex labor market, shackled by the “we’ve always done it this way” mentality. Others are thriving, armed with analytical insights and surrounded by allies, allowing them to snap up highly performing “impact players” and supercharge their growth.

December 8, 2022
3:00PM – 4:00PM EST

Re-Imagining Leadership In A Post Pandemic World

Presenter: Dirk Beveridge


In today’s complex, ever-changing environment, leaders are learning that the very nature of leadership is rapidly being redefined by the social, technological, and demographic forces creating new customer and employee expectations. Leaders must look beyond solely managing performance and productivity to focus on purpose and impact in this modern world.

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